Privacy Policy

2) How we use your information

• Provide and operate the Service (accounts, gameplay, rewards, support).
• Improve features, measure performance, and troubleshoot issues.
• Prevent fraud, abuse, and security incidents; enforce our terms.
• Send service messages (e.g., confirmations, important updates).
• Send marketing messages where permitted; you can opt out at any time (see Section 7).

3) How we share information

We may share personal information with:

• Service providers (processors): hosting, data storage, email delivery, customer support tools, analytics, and payment processing—only as needed to provide their services.
• Fraud and security partners: to detect, investigate, or prevent abuse and unauthorised activity.
• Legal and compliance: where required or permitted by law, court order, or to protect rights, safety, and the integrity of the Service.
• Business changes: if we are involved in a merger, acquisition, or asset sale, information may be transferred subject to this policy.

4) Cookies and analytics

We use cookies or similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies via your browser settings; some features may not work if cookies are disabled.

5) Retention and security

We keep personal information only as long as needed for the purposes described above, including legal, accounting, and dispute-resolution needs. We use reasonable technical and organisational safeguards designed to protect information; however, no method of transmission or storage is completely secure.

6) International transfers

Some service providers may store or process information outside New Zealand. Where we transfer personal information internationally, we take steps intended to ensure it is protected in a manner consistent with the New Zealand Privacy Act 2020 (for example, by using contractual protections and limiting access).

7) Your rights (New Zealand)

Under the New Zealand Privacy Act 2020, you can request access to personal information we hold about you and request correction if you believe it is wrong. To make a request, contact us using the details below. If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner (New Zealand).

Marketing opt-out: you can opt out of marketing emails by using the unsubscribe link in the message or by contacting us. You may still receive non-marketing service messages.

8) Contact